Let's Transform Your Healthcare Operations
Whether you're an insurer, hospital, clinic, or corporate employer — our team is ready to show you how MediLink-Global can solve your specific challenges.
Direct Channels
Reach the Right Team
Customer Service
For existing clients and members seeking support
[email protected]
Sales & Marketing
For new business inquiries and product demos
[email protected]
Panel Provider
For hospitals and clinics joining our network
[email protected]
General Enquiries
For all other enquiries and information
[email protected]
Get in Touch
Our team typically responds within 1 business day. For urgent matters, please call us directly at our 24×7 Contact Centre.
Main Line
+603-2296 3188General Enquiries
[email protected]Headquarters
Wisma Goshen, Plaza Pantai, 59200 KLBusiness Hours
Mon–Fri: 9:00 AM – 6:00 PM MYT
Fast Response Guarantee
We commit to responding to all inquiries within 1 business day. Demo requests are typically scheduled within 48 hours.
Send Us a Message
Our Offices
Find Us Across Asia
With offices in Malaysia, Singapore, Indonesia and Bangladesh, we are always close to the markets we serve.
MedilinkGlobal (M) Sdn. Bhd.
200301029407 (631827-D)
Suite C-16-1, Wisma Goshen, Plaza Pantai, No. 5, Persiaran Pantai Baru, Off Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia.
+603-2296 3188
Customer Service
[email protected]Sales & Marketing
[email protected]New Panel Application
[email protected]Medilink Technology Sdn. Bhd.
202501001066 (1602481-U)
Suite C-16-3, Wisma Goshen, Plaza Pantai, No. 5, Jalan 4/83A, Off Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia.
+603-2296 3188
General Enquiries
[email protected]Common Questions
Frequently Asked Questions
Q.How quickly can MediLink-Global onboard a new insurance client?
Typical onboarding for ECCS takes 4–8 weeks depending on integration complexity and data migration requirements. Our team provides full project management support.
Q.Does MediLink-Global support cashless claims processing?
Yes. Our ECCS platform supports real-time cashless authorisation at hospitals and clinics, with 24×7 contact centre support for both providers and members.
Q.How can a hospital or clinic join the MediLink-Global provider network?
Healthcare providers can apply by emailing [email protected] or by visiting our Join as Panel Provider page. Our team will guide you through the credentialing process.
Q.Is MediLink-Global's platform compliant with Malaysian data protection laws?
Yes. All our systems are designed in compliance with the Personal Data Protection Act (PDPA) Malaysia and Bank Negara Malaysia (BNM) guidelines for insurance data handling.
Ready to Get Started?
Call us at +603-2296 3188 or fill in the form above. Our team is ready to help.